We empathize how frustrating information technology is when Firefox crashes (closes or quits unexpectedly). When Firefox crashes, the Mozilla Crash Reporter will permit you to submit a crash to united states so nosotros can continue making improvements to Firefox. Here are as well some things to endeavour to get Firefox up and running optimally.

Before getting started:

If the folio stops working considering part of the page has crashed or stopped responding, endeavor reloading the folio to run into if that fixes the trouble.

If Firefox is open up but won't answer to whatever of your actions, then this is a hang, not a crash. See Firefox hangs or is not responding - How to fix for solutions.
If Firefox crashes at startup:
1. Check to meet if the crash happens in Safe Mode Check to see if the crash happens in Troubleshoot Way (see below).
2. Try a clean reinstall (come across Firefox keeps crashing at startup).

Otherwise, follow the steps below in lodge.

one Update your software
- 1.1 Update Firefox
- 1.2 Update Windows
- 1.3 Update macOS
- 1.4 Update Linux
- 1.five Update your drivers
- 1.6 Update your Internet Security software
2 Check for viruses or spyware
3 Check for third-party modules
4 Cheque to see if the crash happens in Safe Mode
- 4.1 The crash still happens in Rubber Manner
- iv.2 The crash doesn't happen in Safe Manner
5 Check to encounter if the crash happens in Troubleshoot Way
- 5.ane The crash all the same happens in Troubleshoot Mode
- five.2 The crash doesn't happen in Troubleshoot Fashion
six Check your hardware
- half dozen.i Check your RAM for errors
vii Get help fixing this crash
- 7.one Ask for assist in the Community Support forum

Update your software

The crash you're experiencing may have already been fixed in a new version!

Update Firefox

Every Firefox release includes a number of fixes for crashes that people have reported. Making sure y'all have the latest version may set your crash. See Update Firefox to the latest release for details.

Update Windows

Brand sure you have all of the latest security and stability fixes.

Update macOS

Make certain your Mac has all of the latest security and stability fixes.

Update Linux

Make certain yous have all of the latest security and stability fixes.

Update your drivers

Check if your graphics drivers are up-to-date. For more information, meet Upgrade your graphics drivers to use hardware dispatch and WebGL.

If your crash happens while printing, check that your printer driver is up-to-date past going to your printer manufacturer's support website. The Set up printing problems in Firefox commodity may also help.

Update your Internet Security software

Make sure you have the latest version of your Internet security software (including firewalls, antivirus programs, anti-spyware programs, and more than).

Check for third-party modules

Third-party applications (such as antivirus software, archiving software, and other tools) may load modules into Firefox. Sometimes, these applications load harmful modules that cause Firefox crashes, reduced functioning, or compatibility issues. You may not notice that a malicious or unexpected module has been loaded and information technology may cause issues that announced to exist Firefox issues. For more information, encounter Place issues caused by third-party modules in Firefox for Windows.

Check to come across if the crash happens in Safe Fashion

If updating software didn't piece of work or if Firefox crashes on startup, apply the steps below to test whether the crash happens in Firefox Rubber Mode or not and then follow the instructions in the recommended manufactures.

Click the menu push button , click , select and click Restart in the Restart Firefox in Troubleshoot Mode? dialog.

Annotation: You can also start Firefox in Troubleshoot Style by holding downwards the shift central while starting Firefox. holding downwardly the pick key while starting Firefox. quitting Firefox and then going to your Concluding and running: firefox -safe-mode
You may need to specify the Firefox installation path (e.1000. /usr/lib/firefox)

Click the card button , click , select and click Restart in the Restart With Add-ons Disabled dialog.

Note: Yous tin can also showtime Firefox in Safe Mode by holding downward the shift key while starting Firefox. holding down the option fundamental while starting Firefox. quitting Firefox and and so going to your Terminal and running: firefox -safe-mode
You may need to specify the Firefox installation path (e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, press the Start in Prophylactic Mode button.

Later on Firefox starts in Safe Fashion, test for your trouble.

Note: The Refresh Firefox characteristic can fix many issues by restoring Firefox to its default state while saving your essential data. Consider using it before going through a lengthy troubleshooting process.

The crash withal happens in Safe Mode

If your crash nevertheless happens in Safe Manner, it is not being caused past an extension, theme or hardware acceleration. Attempt to get help with your crash ID (meet below).

The crash doesn't happen in Condom Way

If your crash doesn't happen in Safe Mode, it is most likely considering an extension, theme or hardware acceleration is causing the crash.

Follow the steps in Troubleshoot extensions, themes and hardware acceleration problems to solve mutual Firefox problems to decide the crusade.

Cheque to meet if the crash happens in Troubleshoot Mode

If updating software didn't work or if Firefox crashes on startup, use the steps below to test whether the crash happens in Firefox Troubleshoot Manner or not and then follow the instructions in the recommended articles.

Click the menu push , click , select and click Restart in the Restart Firefox in Troubleshoot Mode? dialog.

Annotation: You tin also starting time Firefox in Troubleshoot Mode by holding down the shift key while starting Firefox. holding down the option key while starting Firefox. quitting Firefox and then going to your Concluding and running: firefox -condom-way
Yous may need to specify the Firefox installation path (e.g. /usr/lib/firefox)

Click the menu button , click , select and click Restart in the Restart With Add-ons Disabled dialog.

Notation: You tin also start Firefox in Safe Mode by holding downwardly the shift key while starting Firefox. holding downwards the pick key while starting Firefox. quitting Firefox and and so going to your Terminal and running: firefox -safe-mode
Y'all may need to specify the Firefox installation path (eastward.thou. /usr/lib/firefox)
When the Open Firefox in Troubleshoot Fashion? window appears, press the Open button.

After Firefox starts in Troubleshoot Mode, test for your problem.

Note: The Refresh Firefox feature tin ready many issues by restoring Firefox to its default land while saving your essential information. Consider using information technology before going through a lengthy troubleshooting process.

The crash still happens in Troubleshoot Manner

If your crash still happens in Troubleshoot Mode, it is not being caused by an extension, theme or hardware dispatch. Try to get help with your crash ID (run into below).

The crash doesn't happen in Troubleshoot Manner

If your crash doesn't happen in Troubleshoot Fashion, it is most probable because an extension, theme or hardware acceleration is causing the crash.

Follow the steps in Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems to determine the cause.

Check your hardware

Check your RAM for errors

If Firefox crashes repeatedly, bank check your RAM for errors using for instance the following tool, Memtest86+ Rember.

Become help fixing this crash

Figuring out the crusade of a crash can be difficult. If yous've tried the steps in a higher place and can't get Firefox to finish crashing, the instructions below will show you how to get the crash Report IDs for your well-nigh recent submitted crash reports, so our volunteers tin can help you lot.

If you can open Firefox, at least in Safe Way: If you can open Firefox, at least in Troubleshoot Fashion:

In the Firefox accost bar, type near:crashes and hit Enter Return . A page listing submitted crash reports (and unsubmitted crash reports, if any) volition appear.
- If you have recent, unsubmitted crash reports:Click the Submit button for each recent unsubmitted study and then reload the about:crashes page.
You should copy the Report IDs for submitted crash reports (they start with bp-) to your back up question in the Community Support forum.

Note: If you can't open Firefox because it crashes at startup even in Prophylactic Mode Troubleshoot Mode, use these alternative instructions to locate Report IDs:

Click the Windows Commencement button and select Printing + R on the keyboard. Type in "%APPDATA%\Mozilla\Firefox\Crash Reports\submitted" (including the quotation marks) and click OK. Click the Finder icon in the dock. On the menu bar, click the menu, hold down the pick or alt key and select . A window will open up containing your Library binder. Then open the "Application Support" binder, the "Firefox" folder, the "Crash Reports" folder and finally the "submitted" folder. Go to ~/.mozilla/firefox/Crash Reports/submitted.
In the resulting folder, there will be a text file for each crash report you lot have submitted. Using the menu, arrange them past date to find out which is the newest file; and double-click on information technology to open it.

Click this link to enquire for help with your crash.
Note: This link is only valid for getting assist with Firefox crashes. To get aid with other problems, see Get customs support.
- You may need to create an account or log in to your existing account during the "ask a question" process.
Fill out the Details section of the next folio with as much information you have virtually the crash. Include whatsoever of the steps you completed higher up, like updating Firefox or testing for the crash in safety mode Troubleshoot Manner.
Re-create the long Report ID number yous've got above for the latest crashes (bp-…) and paste it into the "Details" section.
Finally, click the Post Question push button.
Nosotros know that providing all this information is time consuming merely information technology volition make it much easier for our volunteers to help you lot.

Centos [abrt] a Crash Has Been Detected Again Firefox

Troubleshoot Firefox crashes (closing or quitting unexpectedly)

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